by Nick Beltramo, SalesScreenInsurance companies have a problem: with most of their sales force employed on a 1099 basis, turnover has been averaging between 80-90% annually. So how can insurance agencies deal with this massive issue? The insurance category has a massive problem: Turnover. With huge quantities of 1099s and very few employees on a
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Brenda McDermott, CPCU, SCLA, CIIP, SCLA, ARM, AIDA Inflation, supply chain issues, increased catastrophic losses from climate change, and higher and higher nuclear verdicts mean that insurance carriers are facing higher loss costs and loss ratios to their premium dollar. When that happens insurance carriers must look at opportunities to reduce the costs and expenses
By Brenda McDermott, CPCU, SCLA, CIIP, SCLA, ARM, AIDA Avoiding Bad Faith Judgements and Nuclear Verdicts: Lesson 1: In the Rainmaker the evil insurance company, Great Benefit denies a bone marrow transplant to the dying son of a policyholder. They denied coverage seven times for seven reasons. The first reason being that leukemia is a
Reblogged with permission from Pathway, IAIP’s sponsor spotlight for April So, your dutifully nurtured lead has said “yes” to your offer. Hurray! The deal is done, and it’s time to celebrate with confetti and cupcakes, right? Well… not quite. New clients don’t stop shopping around just because they’ve chosen an insurance plan. They might renew
By Geraldine Plott, CPCU, SCLA, FCLA, AIC, ARM, AIS, AINS, CIIP, DAE, CLP-A Over the last year several new buzzwords have been in the industry news – ‘quiet quitting’ and ‘quiet firing’. The newest is ‘quiet hiring’. Experts at Gartner (gartner.com) listed this trend as one of the top workforce predictions for 2023. According to those
By Brenda McDermott, CPCU, SCLA, CIIP, SCLA, ARM, AIDA It’s time to saddle the elephant and ride it around the corporate boardroom with sparklers and a marching band. What elephant, you may ask? Ageism and age bias/discrimination. Just a few years ago corporate America was bemoaning the eminent knowledge drain facing the workforce when the
By Leslie Door Director of Research, Product Development, Risk & Regulatory Compliance Zephyr Insurance Company Every year weather disasters cause billions of dollars in damages. As climate change continues to affect weather patterns and cause more natural disasters and severe weather events, it is important for insureds to understand the different perils associated with these
Keri Herlong, CPCU, CIC, CRM, CISR, ACSR, AIM, CIIP, CLP, DAE, CRIS I had a conversation with a colleague recently who is a mentor to a newer employee at her company. The company has a well-developed training program, as well as having established mentors in place for each new hire. I’ll share a conversation between
by Pam Haakenson, CIIP, CLP, DAE Remember when paper, fax, USPS, and in person meetings were the way of doing business 30 years ago? Quoted something by hand? Not anymore! Doing business in the insurance world has evolved to digital: internet, email, texting, digital signatures, and Zoom meetings. Remember delivering a paper insurance policy, mailing
By Sue Quimby According to the National Flood Insurance Program (NFIP), floods are the #1 natural disaster in the United States, causing over $2.7 billion per year from 2000-2010. Since flood damage is excluded in most standard insurance policies, it is important that every insured consider adding flood coverage to their insurance portfolio. Understanding the